Virtual Agents provide automated 24×7 assistance.
Micro Focus Service Management Automation X (SMAX) provides a digital self-service experience for IT and non-IT services with native mobile applications, virtual agents (bots), social collaboration, and ChatOps, all driven by machine learning, analytics, and automation. The latest SMA release comes with enhancements in areas like smart analytics, portal, and public cloud support. Read the full blog here: https://lnkd.in/d6F2qBE
Short Introduction Video to SMAX: https://lnkd.in/dmKEe-T
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